Delivery Infomation

At Eventproducts.co.uk, our goal is to deliver your order in the most efficient way possible. Most of our orders leave the factory within 7-10 business days*.

Our delivery prices for the majority of products are based on “next day” service to UK Mainland commercial addresses**.

For Delivery to Highlands and Islands please contact Customer service for exact pricing.

Delivery before 9 am is available for an additional £15.00 per delivery address.

Residential deliveries may incur an additional charge.

*Custom made items such as flags and banners may take longer to produce. Customer service will be able to confirm exact lead times.

**Next day service is not always available on one piece flagpoles above 6m in height. Customer service will confirm a delivery date with you at point of order.

Returns and Exchanges

Eventproducts.co.uk cannot accept returns or exchanges of custom made banners, flags or display devices. You may return any non-custom item purchased through our website or catalogue either by mail or in person if the item is shown to be of faulty workmanship or material. Pending inspection, a refund or credit will be issued to you for the value of the item. Delivery and handling charges are non-refundable.